El Paso Supplemental Estimating Service

Insurance-Focused Supplemental Estimating Support for Roofers Across El Paso, Socorro, Horizon City, and the Borderland

El Paso roofing contractors work in a climate unlike anywhere else in Texas. Rather than the hail corridor that defines DFW or the Panhandle, El Paso’s risk profile is shaped by monsoon season thunderstorms, haboob dust storms, and 297 days of intense high-desert sunshine each year. Flat roofs and spray foam systems are far more common here than almost anywhere else in the state — a construction style most adjusters trained on pitched asphalt shingle claims aren’t equipped to scope correctly. That mismatch routinely produces incomplete estimates that miss ponding water damage, membrane deterioration, and code-required upgrades contractors are entitled to recover. TotalScope‘s El Paso supplemental estimating service is built around this market’s unique construction realities.

TotalScope is headquartered in Boerne, Texas — giving our team direct familiarity with Texas carrier behavior and the specialized documentation standards flat roof and spray foam claims require.

Our specialists review adjuster scopes line by line, identify missing or underpaid items, and deliver professional Xactimate supplements so El Paso roofers capture the full value of every claim.

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Built Around a Roofing Market Unlike the Rest of Texas.

El Paso’s flat roof and spray foam market doesn’t fit a one-size-fits-all process. TotalScope integrates into your operation — submit via website, app, email, or CRM — and handles the supplement process built around this market’s construction types.

Step 1

Set Up

Get registered fast. Once set up, we’ll help submit your first job, connect your CRM, or set up a dedicated email for easy file intake. One-time setup takes under 30 minutes, then you’re ready to go!
Step 2

Submit

Submit projects your way—through our website or mobile app, by email, or by tagging us in your CRM. Our team is notified instantly and starts building your file right away. Fast and simple for roofers.
Step 3

Get Paid!

We manage carrier communication and coordination to ensure the full scope of work is accounted for. You stay focused on running your business and selling jobs, while we protect your time and margins!

Flat Roofs Get Scoped Wrong More Often Than You’d Think.

Adjusters unfamiliar with flat roofs and spray foam systems routinely underscope El Paso claims. TotalScope’s El Paso supplemental estimating service makes sure your supplement reflects the construction type your crew actually installed.

Most Adjusters Aren’t Trained for This Market. We Are.

El Paso carriers handling a construction market most adjusters aren’t trained for often write incomplete scopes. TotalScope counters with specialized documentation and Xactimate expertise built for flat roof and spray foam claims.

  • Simple set up, done one time
  • Submit claims directly from the field
  • Tag projects instantly for our team to review
  • Track claim progress in real-time
  • Access essential tools and updates on the go
  • Increased approvals and profits without extra overhead

Designed for busy roofing professionals, the app makes your workflow faster, simpler, and more convenient—so you can focus on roofing while we handle the claims.

Download the App or Connect With Us to get started today.

Connect With Us Today!

Hear From Roofers Like You

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kfir weiner
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TotalScope is the real deal. I've been working with them for over a year, and they’ve been instrumental in helping my company navigate the challenges of dealing with insurance companies. Their professionalism and quick turnaround on Xactimate estimates are impressive. They have a fantastic system for submitting information, which allows me to easily track all my files, notes, and milestones. I'm really grateful to a contractor friend who introduced me to them!
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Jack Borba profile picture
Jack Borba
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I am new to doing insurance work and I desperately needed a partner. I tried 3 other companies and all of them were horrible. From the time I met Drew Totalscope has been an absolute pleasure to work with. There eir estimates are 10 times as good as any other platform I've used. Their customer communication is impressive. Blake and his team have been extremely impressive with how responsive they are.
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Legacy Restoration
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These guys were awesome. I felt like they went above and beyond for me. Made sure they were right on my time line and got me everything I needed in a timely manner. Definitely going to use them again!
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Troy Hernandez profile picture
Troy Hernandez
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These guys are awesome! They won't let insurance companies push you around.
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Nick Inglett profile picture
Nick Inglett
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I was referred to TotalScope by a fellow contractor and he was right! My margins have increased and my workload has decreased. Thanks for continuing to deliver with your insanely accurate estimates.
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CJ Bartlett profile picture
CJ Bartlett
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Fantastic service from Totalscope! Great estimate writing and documentation for our industry!
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bastion construction profile picture
bastion construction
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We are so pleased to have discovered TotalScope. Their estimates are extremely thorough and accurate. The team is responsive and service oriented. After trying several other estimating companies we have landed confidently with TotalScope. We have now been using them exclusively and would recommend them to any roofing contractor looking for estimating and claim arguing services.
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Gary Craig profile picture
Gary Craig
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These guys have helped us to generate reports for insurance jobs like companies that are much bigger than us. We have been able to get paid more for the work we were already doing. They are helpful and work with us to ensure we are taken care of so we can concentrate on taking care of the customer. Definitely recommend
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Steven DiCicco profile picture
Steven DiCicco
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Just a few months ago i knew nothing about roofing. TotalScope took the time to train and teach me everything I needed to know. There website and app is so easy to use and helpful with tips on what to look for when scoping a roof. I recommend this company to anyone who is looking for help! All of us especially myself at LevelBest Roofing LLC appreciate it
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Bradley Tharington profile picture
Bradley Tharington
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As a roofing contractor, I see TotalScope as a valuable partner and I can’t imagine working a claim without their services. They continue to build out their model, offering more services which in turn saves me time and countless dollars because I don’t have to invest in those necessary programs to manage a claims process. I look forward to a long lasting relationship with TotalScope.

Borderland Roofers Deserve a Supplement Partner Who Understands This Market.

Whether you’re supplementing monsoon storm claims in Socorro, handling flat roof restoration in Horizon City, or working jobs anywhere across El Paso County and the Borderland region, TotalScope brings the specialized expertise your business needs. Learn more about our process or contact our team to get started today.

Frequently Asked Questions: El Paso Supplemental Estimating

Why is El Paso’s roofing insurance market different from the rest of Texas?

Most Texas roofing markets — Dallas-Fort Worth, Amarillo, Lubbock — are driven primarily by hail. El Paso’s risk profile is fundamentally different: monsoon season thunderstorms from June through September, periodic haboob dust storms, intense high-desert UV exposure across 297 sunny days a year, and a construction mix dominated by flat roofs and spray foam systems rather than pitched asphalt shingles. Adjusters trained primarily on hail-driven shingle claims are often unfamiliar with how to properly scope flat roof and spray foam damage, which leads to incomplete initial estimates.

What line items are most commonly missed on El Paso roofing claims?

Because so much of El Paso’s roofing stock is flat roof and spray foam construction, commonly missed items include ponding water damage assessment, membrane deterioration from UV exposure, foam recoat and reseal costs, code-required drainage upgrades, and detach-and-reset costs for rooftop HVAC equipment common on flat commercial and residential roofs. Adjusters more familiar with pitched shingle claims frequently underscope these specialized repair categories.

Does homeowners insurance in El Paso cover monsoon and dust storm roof damage?

Most standard Texas homeowners policies cover sudden, storm-related roof damage from wind, hail, and severe weather events — including the monsoon thunderstorms and haboob dust storms common to the El Paso region. Coverage details and deductibles vary by carrier, so reviewing your specific policy after a storm is important. A professional inspection and documentation process helps establish that damage was storm-related rather than pre-existing wear.

How does TotalScope’s El Paso supplemental estimating service work?

You submit the adjuster’s initial estimate, job documentation, and photos through our website, app, email, or CRM. Our team reviews the full scope with attention to El Paso’s specific construction types — flat roofs, spray foam, and pitched shingle alike — writes a complete Xactimate supplement covering every recoverable line item, and manages carrier communication through resolution. You receive a clear summary of what was recovered and why at every step.

Does TotalScope serve roofing contractors throughout Texas, or just El Paso?

TotalScope serves roofing contractors throughout Texas — including El Paso, the Permian Basin, and all major Texas markets. Visit our Texas supplemental estimating service page to learn more about our full coverage area, or see our Midland-Odessa supplemental estimating service page for coverage of the neighboring Permian Basin market.