This privacy policy governs your use of the software applications under the Totalscope Estimating Services brand, including the TotalScope software application (the "Application") that was created by Totalscope Estimating Services, a Colorado limited liability company.
Please read the information below regarding your use of the Application:
The Application is intended for use only in the United States. Regardless of your location, any information you provide, including any personal data, will be transferred to and processed by Amazon Web Services or a similar third party service provider. You are forbidden from using our site or the Application in the EU or for the collection or processing of information or data from any EU subject. The Application is not intended to process personal data of subjects in the EU, we do not offer goods or services to EU citizens, and we do not collect, organize, transmit,update, store, delete or otherwise use or work with the personal data of individuals located within the EU.
What information does the Application collect from you?
User Provided Information
The Application obtains the information you provide when you register to use theApplication and the data and information you input when using the Application.We may also use the information you provided us to contact your from time to time to provide you with important information, required notices and marketing promotions.
Non-Personal Information – Automatically Collected Data:This refers to information that does not by itself identify a specific individual. We may gather certain information about you based upon your use of the Application in several ways. We may gather certain information about you based upon where you visit on our service. This information is compiled and analyzed on both an individual and an aggregated basis. When you use a mobile device like a tablet or phone to access our service, we may access, collect, monitor, store on your device, and/or remotely store one or more 'device identifiers,' which are small data files stored on or associated with your mobile device, which uniquely identify your mobile device. A device identifier may be data stored in connection with the device hardware, or stored in connection with the device's operating system or other software. A device identifier may deliver information to us or to a third party partner about how you browse and use the service and may help us or others provide reports or personalized content and ads. Some features of the service may not function properly if use or availability of device identifiers is impaired or disabled.
This information may also include a Web site’s Uniform Resource Locator ("URL") that you just came from, which URL you go to next, what browser you are using, and your Internet Protocol ("IP") address. A URL is the global address of documents and other resources on the World Wide Web. An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol ("TCP/IP") network, such as the World Wide Web. Networks like the Web use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the web, allowing web servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet.
Web browser cookies
When you use our site we may store cookies on your computer in order to facilitate and customize your use of our site. A cookie is a small data text file, which a website stores on your computer’s hard drive (if your Web browser permits) that can later be retrieved to identify you to us. Cookies may include "single-session cookies" which generally record information during only a single visit to a website and then are erased, and "persistent" cookies which are generally stored on a computer unless or until they are deleted or are set to expire. Cookies store randomly assigned user identification numbers and the country where you are located. The cookies make your use of the site easier, make the site run more smoothly and help us to maintain a secure site. You are always free to decline our cookies if your browser permits, or set your browser to alert you when cookies are being sent, but some parts of our site may not work properly in that case.
Where do we collect information from you and how do we use it?
When you register with us and use the Application, you generally provide (a) your name, email address, password and other registration information, which may include; (b) information you provide us when you contact us for help; and; (c) information you enter into our system when using the Application, such as contact information and agreement or service information.
When you register to become a User you will be required to provide a credit or debit card number and related financial information (such as CVV, expiration date, and billing address), or other payment information (such as via Stripe, PayPal or Apple Pay). You will then be directed to the third-party merchant banking or credit card processing service, and away from our site for payment processing. We have implemented commercially reasonable precautions regarding the information we collect to protect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction, in accordance with industry best practices and applicable laws,including encryption both during transmission and at rest. However, in addition to this Policy, you should carefully review the privacy policy and terms of use of those payment service and credit card processing services. Please review each such agreement carefully, as you must agree to be bound by each such agreement before you may process payment to use the Application.
We may also use the information you provided us to contact you from time to time to provide you with important information, required notices and marketing promotions.
Does the Application collect precise real time location information of the device?
This Application does not collect precise information about the location of your mobile device.
Who do we share your information with?
We do not share user information with any person, except (1) with any third party administrator or product provider necessary to access and process a customer’s payment, (2) service advisors or insurance agents who process a User’s claim or services, and (3) that we may disclose user provided and automatically collected information:
What are my opt-out rights?
You can stop all collection of information by the Application easily by cancelling your account and uninstalling the Application. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network. You can also request to opt-out via email, at [email protected].
Data Retention Policy, Managing Your Information
We will retain user provided information and data for as long as you use the Application and for a reasonable time thereafter. We will retain automatically collected information for up to 24 months and thereafter may store it in aggregate. If you'd like us to delete User Provided Data that you have provided via theApplication, please contact us at [email protected] we will respond in a reasonable time. Please note that some or all of the User Provided Data may be required in order for the Application to function properly.
How can you update, correct or delete your Personal Information?
You may change any of your Personal Information in your account online at any time by updating your account in accordance with the Application instructions. You may also access and correct your personal information and privacy preferences by writing us at [email protected], or
7461 Callaghan Rd
San Antonio, TX 78229
Please include your name, address, and/or e-mail address when you contact us.
We encourage you to promptly update your Personal Information if it changes. You may ask to have the information on your account deleted or removed; however, because we keep track of historical use and accounts, you cannot delete information associated with past use of the Application. In addition, it may be impossible to completely delete your information without some residual information because of backups.
What security precautions are in place to protect against the loss, misuse, or alteration of your information?
We secure your Personal Information consistent with current industry standards. The importance of security for all Personal Information associated with our users is important to us. Your Personal Information is protected in several ways. Access by you to your Personal Information is available through a password and unique customer ID selected by you. This password is encrypted. We recommend that you do not divulge your password to anyone. In addition, your Personal Information resides on a secure server that only selected personnel and contractors have access to via password. We encrypt your Personal Information and thereby prevent unauthorized parties from viewing such information when it is transmitted to us.
Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Personal Information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through this site cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party
We maintain reasonable administrative, technical and physical safeguards designed to protect the information that you provide on this site. However, no security system is impenetrable and we cannot guarantee the security of our site, nor can we guarantee that the information you supply will not be intercepted while being transmitted to us over the Internet, and we are not liable for the illegal acts of third parties such as criminal hackers.
Third party websites
Users may find content or services on our Site that link to the sites and services of our partners, suppliers, payment processors, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
Changes
This Privacy Policy may be updated from time to time for any reason. We will notify you of any changes to our Privacy Policy by posting the new Privacy Policy https://www.totalscope.com/terms-of-use. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.
Underage Users
We do not use the Application to knowingly solicit data from or market to users under the age of 18. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at [email protected]. We will delete such information from our files within a reasonable time.
Your Consent
By using the Application, you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us.